- Act as a first responder (mostly remotely) for troubleshooting issues as well as technical requests from customers and the sales team, using a request management system
- Oversee the creation of service bulletins in collaboration with the technical writer
- Work with the engineering department on product improvements
- Train users on products or equipment as needed (e.g.: service school)
- Visit farms as needed to solve technical issues and perform testing and/or troubleshooting
Product Specialist
Saint-François-Xavier-de-Brompton
Competitive salary
3 weeks of vacation
As our Product Specialist, you’ll be the first point of contact for technical support and troubleshooting requests. You may even be called upon to carry out tests or troubleshooting right on the farm! Ready for an adventure? We’re waiting to hear from you! Competitive salary.
2023-07-31 12:00:00 AM
Valmetal
Duties and responsibilities
Social benefits
- Flexible schedule with convenient office hours
- Friday afternoons off year-round
- Up to 5 weeks of vacation per year, including 3 weeks of vacation upon being hired
- Group insurance
- 13 paid holidays
- Telemedicine service
- Pension plan with employer contribution
- Possibility of accumulating a bank of hours for extra leave
Your profile
- Demonstrate autonomy
- Have good organizational skills and good adaptability
- Be a quick thinker and possess a strong problem-solving skill
- Be customer-service oriented
- Ability to manage priorities
- Have a collaborative and team spirit
- Bilingual, both written and spoken (must)
- Be available to travel occasionally
Qualifications
- Diploma of vocational studies (DEP) in electromechanics or college diploma (DEC) in electrical engineering, or any other relevant training
- Experience in mechanical and hydraulic troubleshooting
- Experience in electrical troubleshooting and automation (asset)
Work atmosphere
- Diversity and inclusion.
- Stimulating family atmosphere.
- Fun, dynamic, and supportive.
- Unlimited employees' recognition
Valmetal has a policy of non-discrimination in hiring.
Apply
Other office jobs
Saint-Germain-de-Grantham
Competitive salary
Do you excel in automation, electrical troubleshooting, and control? We want you as a product specialist at Valmetal Automation! You'll have the opportunity to act as first responder for troubleshooting and technical requests from customers. Intrigued by this kind of challenge? Send us your resume, competitive salary!
Saint-François-Xavier-de-Brompton
Competitive salary
Everyone says you are a team player with inspiring leadership skills? We want you on board! As R&D Director, you'll be in charge of driving R&D strategy and supervising a great team. A wide variety of tasks and responsibilities. Come and see our benefits!
Saint-Germain-de-Grantham
Competitive salary
If you have a flair for identifying improvement opportunities, proposing solutions and you are comfortable working in a consulting role with clients, have you considered becoming a Continuous Improvement Coordinator? Your daily routine will include managing continuous improvement initiatives and following up on the action plan. Competitive salary!
Saint-Germain-de-Grantham
Competitive salary
Everyone says you have a flair for management and that you are an empathetic person? Become our Human Resources Consultant! You'll be involved in all stages of the talent acquisition process (from search to integration) and you'll also be responsible for improving the quality of life of employees and the structural health of Valmetal. Come on out and show us what you've got! Competitive salary!
Saint-Germain-de-Grantham
Competitive salary
Are you energetic, meticulous, and thrive on challenges? Join our Research & Development team as a Mechanical Engineer! Participate in all stages of new equipment design and prototype testing, right through to production support and customer service.
Saint-Germain-de-Grantham
Competitive salary
As our Product Specialist, you’ll be the first point of contact for technical support and troubleshooting requests. You may even be called upon to carry out tests or troubleshooting right on the farm! Ready for an adventure? We’re waiting to hear from you! Competitive salary.
Can't find the job you want?
Orangeman can help you! Send us your spontaneous application to join our team, and we'll let you know when a position that suits you is available.
