- Act as a first responder for troubleshooting as well as for technical requests from customers and the sales team, both remotely and in person, using the Zendesk call management system
- Test parts under warranty
- Oversee the installation of systems and assist with start-up through to system operation when required
- Help write service bulletins
- Train users on products or equipment as needed (service school, etc.)
- Visit farms as needed to perform testing and/or troubleshooting to resolve warranty and non-warranty issues
Product Specialist
Saint-Germain-de-Grantham
Competitive salary
3 weeks of vacation
As a product specialist, you will help write service bulletins, train users on products and equipment as needed and more! You may even be required to go out to the farms to perform testing or troubleshooting. Do you want to be a part of the adventure? Now is the time. Competitive salary!
2023-04-04 12:00:00 AM
Valmetal
Duties and responsibilities
Social benefits
- Flexible schedule with convenient office hours
- Friday afternoons off year-round
- Up to 5 weeks of vacation per year, including 3 weeks of vacation upon being hired
- Group insurance
- 13 paid holidays
- Telemedicine service
- Pension plan with employer contribution
Your profile
- Demonstrate autonomy
- Have good organizational skills and good adaptability
- Be a quick thinker and possess a strong problem-solving skill
- Be customer-service oriented
- Ability to manage priorities
- Have a collaborative and team spirit
- Bilingual, both written and spoken (must)
- Be available to travel occasionally
Qualifications
- Diploma of vocational studies (DEP) in electromechanics or college diploma (DEC) in electrical engineering, or any other relevant training
- Experience in electrical troubleshooting, automation, and control
Work atmosphere
- Diversity and inclusion.
- Stimulating family atmosphere.
- Fun, dynamic, and supportive.
- Unlimited employees' recognition
Valmetal has a policy of non-discrimination in hiring.
Apply
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